All posts by Miha Matlievski

5 Tips to Help You Communicate with Customers Online

Happy customers form the foundation of any successful business. Why, then, do most customers dread calling a customer service number, and why do so many customer service employees dread answering their

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What Makes Top Employees Jump Ship?

In today’s competitive job market, it is more challenging than ever to attract top talent and retain them for the long haul. It is not uncommon for the best employees to always be looking out for

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Why Servant Leadership Reduces Employee Turnover Rates

The traditional authoritarian approach to leadership is beginning to fall out of style in favor of servant leadership. Servant leadership is not a new invention. There have been examples of servant leadership

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3 Tricks to Take Your Business’ Cyber Security to the Next Level

Businesses need to consider their level of readiness for a cybersecurity incident. Data assets are moving closer to the network edge, or even to third-party clouds. The advantages of moving data to the

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3 Accident Prevention Measures Every Business Needs

Even just one workplace accident can have a profoundly negative effect on your business. Not only do accidents reduce productivity and morale, but they also leave your business open to lawsuits and workers’

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How to Form a Healthy and Effective Workplace Culture

While professional and personal lives need to be kept apart as much as possible, they can invariably collide. This is because personal relationships are bound to form in a work setting. These aren’t

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